FAQ
Cleaning Solutions Explained
Billing & Pricing
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Payments Accepted
For your convenience, EliteCare Cleaning Services accepts payments via Cash, Zelle, and Venmo. We strive to make the payment process simple, secure, and flexible for all our clients. If you have any questions regarding payment, feel free to contact us.
Cancellation Policy
At EliteCare Cleaning Services, we value your time and ours. To provide the best service to all our clients, we kindly ask for at least 24 hours’ notice for any cancellations or rescheduling requests.
Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee. No-shows or same-day cancellations may result in a full service charge.
We appreciate your understanding and cooperation. For changes to your appointment, please contact us directly as soon as possible.
Satisfaction Guarantee
At EliteCare Cleaning Services, your satisfaction is our top priority. We take pride in delivering high-quality, detailed cleaning with every visit. If for any reason you are not fully satisfied with our service, please let us know within 24 hours—we’ll return to address the issue at no extra cost.
Your trust means everything to us, and we’re committed to making sure your space not only looks clean, but feels cared for.